PREORDER

Purchasing a product that is not yet physically available in the store warehouse because its production has not yet been completed.

Placing a pre-order  gives you a guarantee that the product will be available first, before it goes on sale on our website on the day of its premiere.

Your  orders will be shipped first.

The number of our eyelash models in the pre-order is set to the number of quantities in the current production; once the entire pre-order collection is sold out, there will be no sales on the day of the premiere for customers who have not purchased a pre-order.

 

SHIPPING

MinuLashes store is located in Great Britain.

Please read the terms and conditions before finalizing your purchase. By deciding to purchase our eyelashes, you automatically accept our regulations.

Parcels within England are sent by Evri courier- free.  You can also  choose the Royal Mail special delivery signature- please send a message that shipping has been paid by royal mail.

 

FREE SHIPPING

Evri- in the case of delivery of your parcel,a photo confirming personal collection or leaving the parcel in safe place, the MinuLashes store does not take any financial responsibility for your parcel if you cannot locate it. We only take financial responsibility for parcels sent via method a Royal Mail special delivery.

Order processing time is 24-48 hours on business days i.e. from Monday to Friday.

The MinuLashes store has no influence on factors beyond our control, such as transport delays,and we are not responsible for incorrectly entered addresses, so please enter the correct address, telephone number and e-mail address.

RETURN POLICY

In the event of withdrawal from this contract, we will refund you the money for the Minulashes products received from you.

The return will be considered in each case, but no longer than 14 days from the date on which the shipment was received by the buyer.

Ww will refund your payment using the same payment methods you used in the original transaction.

For the return to be considered positively, the products must be packed in a cardboard box or other packaging that will protect the returned goods agains damage, the proof of purchase must be attached and the order number must be written down.

Products must have intact packaging and must not be opened or used.

Damaged,used,opened or missing items are not returnable.

The complaint will be considered within 14 business days of our receipt of the product.

The cost of returning the shipment is covered by the buyer.

We accept complaints when the productis delivered damaged or defective-dissatisfaction with the product or inability to handle it does not apply to complaints.

 

 

Thank you.  MINULASHES